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Sekel Customer Data Platform

Sekel Customer Data Platform

Allows businesses to track customer interactions in real time and identify areas where they can improve the customer experience.

CustomerStrategy

CDP a Power for Customer
360 Strategy

Using data to create strategies for effective marketing campaigns? We're here to assist you in becoming a data-driven marketer.

  • User Attributes
  • Acquisition Channels
  • Channel Reachability
  • User Events
  • Device Technology
  • Geolocation
  • Unified Data View

    Collects data from all channels, including online, offline, and social media. This data is then integrated & analyzed to provide a unified view of the customer journey.

    Real - Time Insights

    Allows businesses to identify & address problems in the customer journey quickly and efficiently.

    Collaboration tools

    Provides tools for collaboration between different departments within a business. This helps to ensure that everyone is working together to improve the customer experience.

    Actionable recommendations

    Provides actionable recommendations for improving the customer experience.

    Unified Data View

    Collects data from all channels, including online, offline, and social media. This data is then integrated & analyzed to provide a unified view of the customer journey.

    Real - Time Insights

    Allows businesses to identify & address problems in the customer journey quickly and efficiently.

    Collaboration tools

    Provides tools for collaboration between different departments within a business. This helps to ensure that everyone is working together to improve the customer experience.

    Actionable recommendations

    Provides actionable recommendations for improving the customer experience.

    Create a Robust Data-Driven Culture

    We’ve got an all-in-one automation marketing tool to help
    you move the needle to better retention for you.

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    Collect Data

    Consolidate data from different sources into an unified view and track Customer behaviour in real time.

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    Unify Profiles

    Build a 360-view of your customer’s journey and insights at one place.

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    Protect Data

    Specific security roles to access control and real-time alerts.

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    from multiple complex software to a
    single integrated solution.

    Here are some of the top ERP softwares likeAcumatica, Salesforce/Financial force, Odoo, Sage X3, Infor Cloudsuite, IFS, SAP, Oracle ERP Cloud, Oracle Netsuite, Microsoft D365 & so on….that integrate seamlessly with Sekel Tech.

    ERP

    Mainframe

    CRM

    OMS

    EPOS

    MIS

    Warehouse

    3P API

    ERP

    Mainframe

    CRM

    OMS

    EPOS

    MIS

    Warehouse

    3P API

    solutiongraphics image

    From Multiple Complex Software To A
    Single Integrated Solution.

    Here are some of the top ERP softwares likeAcumatica, Salesforce/Financial force, Odoo, Sage X3, Infor Cloudsuite, IFS, SAP, Oracle ERP Cloud, Oracle Netsuite, Microsoft D365 & so on….that integrate seamlessly with Sekel Tech.

    Cost of integration CDP?

    • Zero cost of integration due to in-built software.
    • Opportunity to scale business with 1/10th of your current costs.
    • Efficient digital store management of more than 5,000 outlets with single software investment.

    What is working and what needs to be optimised?

    • Efficiency of scale.
    • Excellent bulk manufacturer.
    • Helps you become aware of the output level.

    Bottlenecks?

    • Demand generation fails due to wrong performance measurement metrics.
    • Individual scattered softwares causes difficulty in monitoring the entire process with increased costs and time mismanagement.
    • Inefficient data supervision basis repetitive manual data entry.

    Opportunities?

    • Integrate existing systems like an ERP or CRM, Digital Assets with the Dashboard.
    • Connect Data across your business with Automation.
    • Automate everything from basic tasks to complex processes with Consumer Journey.
    • View performance analytics, create new stores and manage automation flows across all your stores.

    Benefits of CDP Integration 

    • Unified or single view for informed and data driven decisions across all departments.
    • Sell where your customers are 24X7 across all geographical areas.
    • Multiple currencies, channels, and languages possible with integrating your store.
    • Fully customise your Physical +Online store and check out, from front end to back end.
    • Let customers buy online and pick up in-store with Smart Catalogue and integrated POS.
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    Sekel CDP helps brands overcome the gaps in digital to physical customer journey mapping

    Digital-to-physical customer journey mapping is essential for businesses aiming to elevate the customer experience. Sekel CDP delivers the crucial insights and tools that brands require to enhance interactions across all channels.

    Improve your Hyperlocal
    strategy today!