Refund & Cancellation Policy

Last Updated: 19 July 2023

Technical Issues

If you encounter technical issues, including those arising during downtime and maintenance, that significantly impact the functionality of our premium tools and we are unable to resolve them promptly, you are eligible for a refund.

Pay as you Go

Please note that premium tools may come with additional usage-based charges, which will be applied based on your usage beyond the fixed monthly subscription charges.

Cancellation Process

There is no provision for cancelling subscription plans once they are initiated.

Prorated Refunds

We do not offer prorated refunds for partial usage of a subscription plan.

Refund Method

Approved refunds will be processed back to the original payment method used for the purchase, and your account will be adjusted accordingly.

Cancellation Effect

Cancellation of subscription plans is not available.

Communication

Our accounts team will communicate refund-related matters through email. Kindly ensure that you monitor your registered email address for correspondence from Sekel Tech.

Terms and Conditions

The terms and conditions related to our refund and cancellation policy can be found on our website. By using our services, you agree to adhere to these policies.

Last Updated:

19 July 2023