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Call Tracking & IVR
Capture consumer data and their conversations with your outlets/dealers
Today's mobile generation engages omni-channel - on Calls, WhatsApp, Social and everywhere else - looking for info, availability, offers, support etc. Capture the conversations between your stores and your customers to gain full Visibility with actionable intelligence.
Solutions under Call Tracking & IVR
Sekel Benefits
- 1st Party Customer Data
- IVR & Call Routing
- Get Missed & Not Connected Calls
- CRM / CDP Integration API
- WhatsApp/SMS Alerts & Notifications
- Capture GMB calls
- Calls Management Dashboard
The Challenge
To be able to capture customer calls and queries at outlets, for taking required actions for enhancing consumer experience and increase last mile sales conversion.
Speak to our Hyperlocal Expert
Understand how your Brand benefits from our solutions
+91-787-533-8836
Truly Intelligent Hyperlocal for Retail Brands
Speak to our Hyperlocal Expert
Understand how your Brand benefits from our solutions
Speak to our Hyperlocal Expert
Understand how your Brand benefits from our solutions
Sekel Tech integrates with your current IT infrastructure and utilizes your data to create a seamless buying journey across Online, Offline & Hybrid – while attracting more customers at low cost.
Improve your Hyperlocal strategy today!
Driven by the passion of disrupting Omni-channel Quick Commerce
