Call Tracking & IVR

Awesome Image

Capture consumer data and their conversations with your outlets/dealers


Today's mobile generation engages omni-channel - on Calls, WhatsApp, Social and everywhere else - looking for info, availability, offers, support etc. Capture the conversations between your stores and your customers to gain full Visibility with actionable intelligence.

Solutions under Call Tracking & IVR

Sekel Benefits

  • 1st Party Customer Data
  • IVR & Call Routing
  • Get Missed & Not Connected Calls
  • CRM / CDP Integration API
  • WhatsApp/SMS Alerts & Notifications
  • Capture GMB calls
  • Calls Management Dashboard

The Challange

To be able to capture customer calls and queries at outlets, for taking required actions for enhancing consumer experience and increase last mile sales conversion.

See how our
Platform works

Deep Dive into the Sekel Tech Solution

Schedule a Demo
Speak to our Hyperlocal Expert

Understand how your Brand benefits from our solutions

+91-787-533-8836
Awesome Image

See how our
Platform works

Deep Dive into the Sekel Tech Solution

See how our Platform works

Deep Dive into the Sekel Tech Solution

Speak to our Hyperlocal Expert

Understand how your Brand benefits from our solutions

Speak to our Hyperlocal Expert

Understand how your Brand benefits from our solutions

Sekel Tech integrates with your current IT infrastructure and utilizes your data to create a seamless buying journey across Online, Offline & Hybrid – while attracting more customers at low cost.

Improve your Hyperlocal strategy today!



      Powered by


        Powered by