Case Study

Consistent Growth in Call Lead

About Grohe

Grohe stands as a premier global brand, providing comprehensive solutions for bathrooms and kitchens. With a rich heritage and an unwavering commitment to innovation, Grohe has earned a distinguished reputation synonymous with quality, design, and functionality.

Goals

Generating valuable ad engagement, store traffic, and driving on-site conversions
Communicating at scale with a personalised message
Increase the business revenue and Return On Investment (ROI)

Increased Sales and Footfall By 3X with Sekel Tech

Goals

Generating valuable ad engagement, store traffic, and driving on-site conversions
Communicating at scale with a personalised message
Increase the business revenue and Return On Investment (ROI)

Growth Facts

Total Views GMB

Total Views in Google My Business (GMB) refers to the cumulative count of how many times a business’s listing has been viewed by users on Google Search and Maps.

4.5x

Click to calls GMB

Enables users to directly call a business by clicking its phone number on Google Search or Maps.

3.5x

Physical Store Visits

Count of customers visiting brick-and-mortar locations to measure foot traffic and marketing impact.

First Party Leads

First-party leads are potential customers or prospects who directly interacted with and provided their information to a business, without any involvement of third-party intermediaries.

Call Leads

Call leads refer to potential customers or prospects who have expressed interest in a product or service by making inquiries or providing their contact information during a phone call.

What Sekel Tech Has Done

Using transactional push notifications, Grohe sends real-time updates on orders and time-sensitive information. With Sekel Tech’s location-based marketing platform, shoppers can receive regular updates such as orders placed, orders shipped, and orders delivered.

As a result, Grohe is able to provide a good experience for its shoppers by eliminating post-purchase anxiety. Using data-driven, hyper-personalised communications, Grohe has improved consumer engagement and retention.

Further, they continue to deliver exceptional shopping experiences at scale and grow their business exponentially.