Refund & Cancellation Policy
Last Updated: 19 July 2023
Technical Issues
If you encounter technical issues, including those arising during downtime and maintenance, that significantly impact the functionality of our premium tools and we are unable to resolve them promptly, you are eligible for a refund.
Pay as you Go
Please note that premium tools may come with additional usage-based charges, which will be applied based on your usage beyond the fixed monthly subscription charges.
Cancellation Process
There is no provision for cancelling subscription plans once they are initiated.
Prorated Refunds
We do not offer prorated refunds for partial usage of a subscription plan.
Refund Method
Approved refunds will be processed back to the original payment method used for the purchase, and your account will be adjusted accordingly.
Cancellation Effect
Cancellation of subscription plans is not available.
Communication
Our accounts team will communicate refund-related matters through email. Kindly ensure that you monitor your registered email address for correspondence from Sekel Tech.
Terms and Conditions
The terms and conditions related to our refund and cancellation policy can be found on our website. By using our services, you agree to adhere to these policies.
Last Updated:
19 July 2023
Refund Period
Refund requests can be made within the duration of the service allotted for.
Trial Period
Refund requests can be made within the duration of the service allotted for.
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