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Lead Management

Capture Smarter. Auto-Tag. Respond Faster. Convert Better.

Sekel Tech's Lead Management System brings all your lead sources into one intelligent platform. It automates lead capture, tagging, scoring, and assignment across channels-enabling faster action, smarter routing, and higher conversions with AI-driven analytics and compliant first-party data.

From consent-based data collection to real-time engagement, traceability, tracking, and automated lead assignment, Sekel empowers your team to convert every inquiry into a sale and every sale into lasting loyalty.

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Key Capabilities

Lead Capture

Unified Lead Capture Across Channels

Automatically collect leads from Google, Meta, website, microsites, search, social platforms, offline walk-ins, and local campaigns-ensuring no lead is missed and every interaction is traceable, trackable, and actionable.
Lead Dashboard

Lead Intelligence Dashboard

Track lead volumes and behavior with real-time metrics like Total Leads, Call/Form/WhatsApp Leads, Unresponded, Hot, Warm, Cold, and New leads today-empowering smarter allocation and response strategies.
360° View

360° Lead Detail View

Access the complete user journey, including call recordings, WhatsApp chats, form submissions, and interaction logs-all in one place to drive informed decisions and effective lead handling.
One-Click Engagement

One-Click Engagement

Initiate calls, messages, or WhatsApp chats directly from the dashboard. Update lead status, notes, or assign follow-up in seconds.
Conversion Tracking

Advanced Conversion Tracking

Tag Leads as “Converted” with time-stamped records. Upload conversions in bulk or view conversion performance by City, Zone, and Store.
Lead Detection

AI-Based Hot, Warm & Cold Lead Detection

Automatically detect high-intent (hot), warm, or cold leads for better segmentation, timely follow-ups, and improved conversion workflows.
ROI Reporting

Campaign Attribution & ROI Reporting

Track how each lead entered the system by campaign, platform, or product and measure the ROI of your marketing and sales efforts.
Persona Building

Cookie-Based Persona Building & Analytics

Understand user interests, content journey, and actions before conversion using first-party cookies to build accurate personas for precise retargeting.
Privacy Controls

GDPR/DPDP-Ready Privacy Controls

Manage erasure requests, track user consent (accept/reject/partial), and log audit-friendly proof of consent across web and mobile platforms.
Lead Management Session

Why Smart Lead Management Matters More Than Ever

Warranty, service, and service depend on knowing your customer. But first, you need to get the customer. That starts with smart lead management.

  • • Fast Response = Higher Conversions78% of sales go to the first responder. Speed is no longer optional-it's a competitive edge.
  • • Smarter Targeting with First Party DataLeads carry intent. Knowing what they clicked or asked for lets you personalize your pitch.
  • • No More Missed SalesUnresponded leads are silent losses. Sekel Tech brings visibility and accountability into every lead touchpoint.
  • • Team Collaboration Across StoresAssign, escalate, and track lead status across teams and stores with centralized control and localized execution.
  • • Actionable AttributionKnow which campaigns or platforms are generating quality leads, and scale what works.
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Turn Every Lead Into a Sale

Sekel Tech's Lead Management gives you full visibility, total control, and higher conversions — all in one powerful platform. No leads lost. No opportunities missed.

Supercharge Your Hyperlocal Strategy Today!

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